Digital-First Relationship Banker I

U.S. Bank; Colfax (WA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance (basic term)

Disability insurance (short/long term)

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Job summary

U.S. Bank is hiring a Relationship Banker to engage customers across in-person and virtual channels, offering financial guidance and solutions with a digital-first mindset. This role emphasizes trust-building, needs assessment, and proactive outreach to deepen client relationships.

The position requires a high school diploma and typically less than four years of related retail banking experience, with training provided to develop product knowledge and service excellence.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identify solutions for new and existing clients based on their needs.
• Open new consumer and business accounts and assist with service requests.
• Educate clients on digital banking options and self-service tools.
• Maintain knowledge of bank policies and support systems.

Skills

Relationship building

Communication

Customer service

Digital product familiarity

Active listening

Education

High school diploma

Job description

U.S. Bank is hiring a Relationship Banker to engage customers across in-person and virtual channels, offering financial guidance and solutions with a digital-first mindset. This role emphasizes trust-building, needs assessment, and proactive outreach to deepen client relationships.

The position requires a high school diploma and typically less than four years of related retail banking experience, with training provided to develop product knowledge and service excellence.