Digital-First Relationship Banker & Trusted Advisor

U.S. Bank; Missouri; Hybrid; USD 42,000 - 51,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

Paid holidays

Job summary

U.S. Bank is seeking a Relationship Banker to engage clients across in-person, appointment, and virtual channels, delivering trusted financial guidance and onboarding customers to digital banking tools. You will assess banking needs, process accounts, and educate on deposit and loan products.

The role requires a high school diploma and typically less than four years in retail banking, with a focus on proactive outreach and strong interpersonal skills.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.

Responsibilities

• Build relationships with clients through in-person, appointment, and virtual channels.
• Explain and educate clients on deposit and loan products and services.
• Open new consumer and business accounts and process service requests.
• Proactively educate clients on digital products and self-service options to meet their needs.

Skills

Customer service

Relationship building

Communication

Digital banking knowledge

Education

High school diploma or equivalent

Tools

Digital banking platforms

Banking software

Job description

U.S. Bank is seeking a Relationship Banker to engage clients across in-person, appointment, and virtual channels, delivering trusted financial guidance and onboarding customers to digital banking tools. You will assess banking needs, process accounts, and educate on deposit and loan products.

The role requires a high school diploma and typically less than four years in retail banking, with a focus on proactive outreach and strong interpersonal skills.