Digital-First Relationship Banker

Usbank; Vail (CO); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Healthcare

Paid vacation

401(k) plan

Parental leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across multiple channels, build trusted relationships, and provide tailored financial guidance. You’ll educate clients on digital products, open accounts, and collaborate with branch teams to deliver excellent service.

The role emphasizes a digital-first mindset, proactive outreach, and adherence to banking policies and risk controls. Strong communication and customer-focused skills are essential.

Qualifications

• High school diploma or equivalent required.
• Experience in retail banking or customer-facing roles preferred.
• Strong interpersonal and communication skills with clients.

Responsibilities

• Engage clients across in-person, appointment, and digital channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital banking products and self-service options.
• Build proactive relationships and follow up to identify needs.

Skills

Relationship building

Customer service

Communication skills

Digital product knowledge

Proactive outreach

Sales mindset

Education

High school diploma or equivalent

Tools

CRM systems

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across multiple channels, build trusted relationships, and provide tailored financial guidance. You’ll educate clients on digital products, open accounts, and collaborate with branch teams to deliver excellent service.

The role emphasizes a digital-first mindset, proactive outreach, and adherence to banking policies and risk controls. Strong communication and customer-focused skills are essential.