Digital-First Relationship Banker I

U.S. Bank; Cape Girardeau, Northern (MO, KY); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Healthcare

Paid vacation

Paid holidays

401(k)

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker I in Cape Girardeau, MO. You will engage customers through in-person, appointments, and virtual channels to understand their financial goals and offer suitable deposit and loan solutions.

This role requires basic NMLS registration and compliance with SAFÉ Act/Reg Z. You will support digital product adoption, open accounts, and maintain accurate customer records while collaborating with branch teams.

Qualifications

• High school diploma or equivalent.
• Typically <4 years retail banking experience.
• Proven ability to build relationships with clients.
• Strong communication and interpersonal skills.
• Experience with digital products and self-service technologies.
• Knowledge of bank policies and procedures.

Responsibilities

• Engage customers via in-person, appointment, and virtual channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and services to meet financial goals.
• Develop partnerships with branch teammates to serve clients.
• Provide accurate recommendations based on customer needs.

Skills

Relationship building

Client communication

Digital banking

Customer service

Proactive outreach

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker I in Cape Girardeau, MO. You will engage customers through in-person, appointments, and virtual channels to understand their financial goals and offer suitable deposit and loan solutions.

This role requires basic NMLS registration and compliance with SAFÉ Act/Reg Z. You will support digital product adoption, open accounts, and maintain accurate customer records while collaborating with branch teams.