Client-Focused Banking Associate (Relationship Banker I)

U.S. Bank; Northern (KY); Hybrid; USD 28,000 - 34,000; Full time

Job summary

U.S. Bank in Fenton, MO is seeking a Relationship Banker I to engage customers across in-person, appointment, and virtual channels, delivering trusted financial guidance with a digital-first mindset.

You will open new consumer and business accounts, educate clients on digital tools, and collaborate with branch colleagues to tailor solutions that meet each customer's goals. You will engage in proactive outreach, maintain compliance with NMLS SAFE Act requirements, and contribute to a high

Qualifications

• High school diploma or equivalent; typically <4 years of relevant retail banking experience.
• Proven ability to build relationships through proactive outreach and follow up.
• Ability to engage and communicate effectively with clients; strong customer service.
• Knowledge of bank policies, procedures and support systems.

Responsibilities

• Build and foster client relationships through proactive outreach and follow up.
• Identify client needs and present suitable banking solutions.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital/self-service banking tools.
• Collaborate with branch teams to serve clients with accuracy.
• Comply with NMLS registration and background/credit checks.

Skills

Relationship building

Client communication

Bank policies

Customer service

Digital products

Digital-first mindset

Needs assessment

Financial services experience

Bilingual

Education

High School Diploma or GED

Job description

U.S. Bank in Fenton, MO is seeking a Relationship Banker I to engage customers across in-person, appointment, and virtual channels, delivering trusted financial guidance with a digital-first mindset.

You will open new consumer and business accounts, educate clients on digital tools, and collaborate with branch colleagues to tailor solutions that meet each customer's goals. You will engage in proactive outreach, maintain compliance with NMLS SAFE Act requirements, and contribute to a high