Digital-First Relationship Banker

Us Bank; Saint Charles (MO); On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

Retirement plan

Paid vacation

Holiday pay

Adoption assistance

Sick leave

Job summary

U.S. Bank is hiring for multiple branch positions in Saint Charles, MO, including part-time roles. The role focuses on building client relationships across in-person, by appointment, and digital channels, providing knowledgeable banking guidance while maintaining a digital-first approach.

Key duties include opening accounts, processing requests, and educating customers on products and services. Compliance with NMLS, background checks, and strong customer service are required.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related retail banking experience.
• Proven ability to build and foster relationships with clients.
• Experience with digital banking products and self-service technologies.
• Thorough knowledge of applicable bank policies and procedures.
• Strong customer service and interpersonal skills.
• Ability to assess customer needs and make appropriate recommendations.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service options.
• Delivers a consistent, optimal client experience with accuracy.
• Collaborates with branch team members to serve clients.
• Complies with NMLS registration and background/credit checks.

Skills

Relationship building

Customer service

Communication skills

Digital banking knowledge

Banking policies knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is hiring for multiple branch positions in Saint Charles, MO, including part-time roles. The role focuses on building client relationships across in-person, by appointment, and digital channels, providing knowledgeable banking guidance while maintaining a digital-first approach.

Key duties include opening accounts, processing requests, and educating customers on products and services. Compliance with NMLS, background checks, and strong customer service are required.