Digital-First Relationship Banker

U.S. Bank; St. George (VT); On-site; USD 57,308,000 - 65,904,000; Full time

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers through in-person, scheduled, and digital channels, delivering trusted advice and banking solutions. You will educate clients on products, open new accounts, and work with the branch team to ensure an excellent client experience.

The role emphasizes proactive outreach, understanding customer needs, and leveraging digital tools to enhance service while complying with banking policies and regulatory requirements.

Qualifications

• High school diploma or equivalent is required.
• Less than four years retail banking experience or equivalent training.
• Strong relationship-building and proactive outreach skills.
• Excellent communication with clients and colleagues.

Responsibilities

• Engage customers via multiple channels to provide financial guidance.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital banking products and services."
• Maintain knowledge of banking products and procedures and showcase digital tools.
• Collaborate with branch team members to serve clients and deliver an optimal experience.

Skills

Relationship building

Client communication

Digital products

Customer service

Needs assessment

Proactive outreach

Financial services

Digital product demos

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers through in-person, scheduled, and digital channels, delivering trusted advice and banking solutions. You will educate clients on products, open new accounts, and work with the branch team to ensure an excellent client experience.

The role emphasizes proactive outreach, understanding customer needs, and leveraging digital tools to enhance service while complying with banking policies and regulatory requirements.