Digital-First Relationship Banker

U.S. Bank; Delaware; On-site; USD 52,000 - 63,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Banker who will engage customers across in-person and digital channels to provide trusted financial guidance and to build lasting relationships.

You will open accounts, process requests, and educate clients on available digital products while partnering with branch colleagues to deliver exceptional service. This role requires NMLS registration and knowledge of banking policies.

Qualifications

• High school diploma or equivalent required.
• Typically has less than four years of retail banking experience or equivalent training.

Responsibilities

• Engage clients across in-person, appointment, and digital channels to provide financial counsel.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital banking tools and self-service options.
• Collaborate with branch team to deliver outstanding service with accuracy.

Skills

Relationship building

Communication

Policy knowledge

Customer service

Digital banking

Needs assessment

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker who will engage customers across in-person and digital channels to provide trusted financial guidance and to build lasting relationships.

You will open accounts, process requests, and educate clients on available digital products while partnering with branch colleagues to deliver exceptional service. This role requires NMLS registration and knowledge of banking policies.