Digital-First Relationship Banker

Us Bank; BLOOMINGTON (MN); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

Paid holidays

Parental leave

Disability insurance

Job summary

U.S. Bank is seeking a Relationship Bankers to engage customers across channels, build strong client relationships, and provide guidance on deposit and loan products. You will operate from a U.S. Bank location and support a digital-first banking experience.

The role emphasizes proactive client outreach, knowledge of banking policies, and delivering exceptional service while leveraging digital tools to meet customers’ financial needs.

Qualifications

• Must have strong relationship-building and communication skills.
• Experience with customer service in retail banking.
• Familiarity with digital banking products and self-service tools.

Responsibilities

• Builds relationships with clients across channels including in-person and virtual.
• Greet clients, process basic transactions, and open accounts.
• Educate clients on deposit and loan products and digital options.
• Collaborate with branch team to serve clients effectively.
• Identify client needs and recommend suitable solutions.

Skills

Relationship building

Communication

Customer service

Digital banking

Needs-based selling

Interpersonal skills

Financial services knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Bankers to engage customers across channels, build strong client relationships, and provide guidance on deposit and loan products. You will operate from a U.S. Bank location and support a digital-first banking experience.

The role emphasizes proactive client outreach, knowledge of banking policies, and delivering exceptional service while leveraging digital tools to meet customers’ financial needs.