Digital-First Relationship Banker

US Bank; Springfield (MO); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Basic term life insurance

Short-term and long-term disability

Pregnancy disability and parentalleave

401(k) and employer-funded retirement

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels, guiding them through deposits, loans, and services with a trusted, client-centered approach.

You will open new accounts, process service requests, educate clients on digital tools, collaborate with branch teammates, and uphold compliance while delivering an excellent customer experience.

Qualifications

• High school diploma or equivalent required.
• Typically has less than four years of retail banking experience or a related combination of experience and training.
• Strong ability to build relationships and provide trusted financial guidance.

Responsibilities

• Engage customers via in-person, appointment, and digital channels to assess needs and offer banking solutions.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service tools to meet their financial goals.
• Collaborate with branch teammates to deliver a seamless client experience and cross-sell where appropriate.

Skills

Relationship building

Customer service

Communication skills

Digital banking familiarity

Problem solving

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels, guiding them through deposits, loans, and services with a trusted, client-centered approach.

You will open new accounts, process service requests, educate clients on digital tools, collaborate with branch teammates, and uphold compliance while delivering an excellent customer experience.