Digital-First Relationship Banker

U.S. Bank; Springfield (MO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

Holiday opportunities

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker who will build trusted client relationships across in-person, appointment, and virtual channels. You will assess banking needs, explain deposit and loan options, and promote digital self-service tools to empower customers on their financial journey.

You will open new accounts, process requests, and refer customers to the right products while maintaining a high standard of service and compliance as part of the branch team.

Qualifications

• High school diploma or equivalent.
• Typically under four years in retail banking or related training.

Responsibilities

• Build relationships with customers across channels and provide financial guidance.
• Open consumer and business accounts, complete service requests, and submit credit applications.
• Educate clients on digital products and self-service options.
• Collaborate with branch team to serve clients with accuracy and care.
• Identify customer needs and suggest suitable banking solutions.

Skills

Relationship building

Customer service

Digital banking

Communication

Financial services experience

Digital first mindset

Needs assessment

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker who will build trusted client relationships across in-person, appointment, and virtual channels. You will assess banking needs, explain deposit and loan options, and promote digital self-service tools to empower customers on their financial journey.

You will open new accounts, process requests, and refer customers to the right products while maintaining a high standard of service and compliance as part of the branch team.