Digital-First Relationship Banker

U.S. Bank; Poplar Bluff (MO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability Insurance

Parental Leave

401(k) Plan

Paid Vacation

Paid Holidays

Adoption Assistance

Sick Leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers via in-person, appointment, and virtual channels, offering tailored financial guidance and promoting digital-first banking solutions.

The role focuses on building strong client relationships, understanding banking needs, and processing basic transactions while leveraging available tools. NMLS registration is required, with background and credit checks as part of the process.

Qualifications

• High school diploma or equivalent required.
• Typically <4 years of retail banking experience or equivalent training.

Responsibilities

• Builds and fosters client relationships through proactive outreach and follow-up.
• Engages clients across in-person, by appointment, and digital channels.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on deposit/loan products and digital self-service tools.
• Partners with branch teammates to deliver accurate, excellent client experiences.

Skills

Relationship building

Customer service

Communication

Digital channels

Problem solving

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers via in-person, appointment, and virtual channels, offering tailored financial guidance and promoting digital-first banking solutions.

The role focuses on building strong client relationships, understanding banking needs, and processing basic transactions while leveraging available tools. NMLS registration is required, with background and credit checks as part of the process.