Digital-First Relationship Banker

U.S. Bank; Paducah (KY); Presencial; USD 28.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Retirement plan (401k)

Paid vacation

Descripción de la vacante

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, advising on deposit and loan products while aligning with a digital-first mindset. The role emphasizes building client trust, gathering needs, and guiding customers through banking solutions, including digital tools.

Strong communication and customer service skills are essential. The position requires NMLS registration and adherence to compliance standards, with responsibilities

Formación

• High school diploma or equivalent.
• Typically <4 years in retail banking or related training.
• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to engage and communicate with clients.
• Thorough knowledge of bank policies, procedures and support systems.
• Proven customer service and interpersonal skills.
• Experience with using digital products and self-service technologies.
• Ability to identify customer needs with a digital-first mindset.
• Demonstrated ability to recommend solutions meeting customer needs.
• Experience in financial services industry preferred.

Responsabilidades

• Build and foster relationships with clients through proactive outreach and follow up.
• Engage and communicate effectively with clients across channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options.
• Collaborate with branch team members to serve clients with accuracy.
• Follow policies and procedures to ensure compliance and risk controls.

Conocimientos

Relationship building

Communication

Digital banking

Customer service

Bank policies

Sales & advisory

Educación

High school diploma or equivalent

Descripción del empleo

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, advising on deposit and loan products while aligning with a digital-first mindset. The role emphasizes building client trust, gathering needs, and guiding customers through banking solutions, including digital tools.

Strong communication and customer service skills are essential. The position requires NMLS registration and adherence to compliance standards, with responsibilities