Digital-First Relationship Banker

Us Bank; Orem (UT); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

Paid holidays

Parental leave

Disability insurance

Job summary

U.S. Bank seeks a Relationship Banker to engage customers across in‑person, appointment and digital channels, offering tailored banking solutions and proactive service. The role focuses on building strong client relationships, educating on products, and opening accounts with accuracy.

The position requires a high school diploma and retail banking exposure, with registration under NMLS and adherence to SAFÉ Act and Regulation Z guidelines. A collaborative branch environment is emphasized.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds relationships with clients via multiple channels to provide counseling and guidance.
• Educates clients on deposit and loan products and services.
• Opens new consumer and business accounts and processes service requests.
• Promotes and demonstrates digital products and self-service options to clients.
• Collaborates with branch team members to serve clients with accuracy and efficiency.

Skills

Relationship building

Client communication

Bank policies

Customer service

Digital banking

Needs identification

Recommendations

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Relationship Banker to engage customers across in‑person, appointment and digital channels, offering tailored banking solutions and proactive service. The role focuses on building strong client relationships, educating on products, and opening accounts with accuracy.

The position requires a high school diploma and retail banking exposure, with registration under NMLS and adherence to SAFÉ Act and Regulation Z guidelines. A collaborative branch environment is emphasized.