Digital-First Relationship Banker

U.S. Bank; Missouri; On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to join our Saint Louis team. This role engages customers in-person, by appointment, and virtually to understand financial goals, explain products, and guide them through onboarding and digital services.

The position emphasizes building trust, proactive outreach, and collaboration with branch colleagues to deliver personalized financial solutions and a seamless client experience.

Qualifications

• High school diploma or equivalent required.
• Typically less than four years of retail banking experience or equivalent training.
• Strong customer service and interpersonal skills with a digital-first mindset.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow-up.
• Open new consumer and small business accounts and process service requests.
• Educate customers on deposit and loan products and digital self-service options.
• Provide an excellent, consistent client experience and work with branch teammates to meet needs.

Skills

Relationship building

Customer service

Communication

Digital banking

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to join our Saint Louis team. This role engages customers in-person, by appointment, and virtually to understand financial goals, explain products, and guide them through onboarding and digital services.

The position emphasizes building trust, proactive outreach, and collaboration with branch colleagues to deliver personalized financial solutions and a seamless client experience.