Digital-First Relationship Banker

US Bank; Roseburg (OR); On-site; USD 42,000 - 54,000; Full time

Job summary

U.S. Bank is seeking a Relationship Banker who will engage customers across in-person, appointment, and virtual channels to provide trusted financial guidance.

You will assess clients' banking needs, gather information, and explain deposit and loan products while promoting digital solutions to simplify their banking. The role emphasizes relationship development, proactive outreach, and mastery of consumer and business products.

Qualifications

• Must-have: high school diploma or equivalent and ability to learn banking basics.
• Preferred: proven ability to build relationships with clients and deliver excellent service.
• Familiarity with digital banking tools and self-service options is a plus.

Responsibilities

• Build relationships with customers through in-person, appointment, and virtual channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on deposit and loan products and digital services; drive digital adoption.
• Provide accurate information, follow policies, and ensure compliance in all interactions.

Skills

Relationship building

Customer service

Communication

Digital banking

Interpersonal skills

Retail banking knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker who will engage customers across in-person, appointment, and virtual channels to provide trusted financial guidance.

You will assess clients' banking needs, gather information, and explain deposit and loan products while promoting digital solutions to simplify their banking. The role emphasizes relationship development, proactive outreach, and mastery of consumer and business products.