Digital-First Relationship Banker

U.S. Bank; Loveland (OH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, providing tailored financial guidance and processing basic transactions with a digital-first mindset.

You will educate clients on available products, open new accounts, and collaborate with branch teams to deliver exceptional service. A strong customer-service background and NMLS registration readiness are expected.

Qualifications

• High school diploma or equivalent required.
• Experience in retail banking or customer service preferred.
• Strong interpersonal and communication skills essential.

Responsibilities

• Engage customers across in-person, appointment, and virtual channels to provide financial counsel.
• Identify customers' needs and recommend deposit and loan products and services.
• Open new accounts and complete service requests and credit applications.
• Educate clients on digital products and self-service options to enhance the client experience.

Skills

Customer service

Relationship building

Active listening

Communication skills

Education

High School Diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, providing tailored financial guidance and processing basic transactions with a digital-first mindset.

You will educate clients on available products, open new accounts, and collaborate with branch teams to deliver exceptional service. A strong customer-service background and NMLS registration readiness are expected.