Digital-First Relationship Banker

U.S. Bank; Knoxville (TN); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Paid vacation

11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Bankers to engage customers across in-person, appointment, and virtual channels, offering trusted counsel while supporting a digital-first approach.

You will assess banking needs, gather customer information, educate clients on deposits and loans, and tailor solutions to personal goals. The role emphasizes proactive relationship-building, knowledge of banking products, and collaboration with branch teams to deliver an optimal client experience and accurate

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identify solutions for new and existing clients based on their needs by engaging and communicating with clients.
• Opens new consumer and business accounts and processes basic transactions.
• Educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.

Skills

Relationship building

Communication

Customer service

Digital product literacy

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Bankers to engage customers across in-person, appointment, and virtual channels, offering trusted counsel while supporting a digital-first approach.

You will assess banking needs, gather customer information, educate clients on deposits and loans, and tailor solutions to personal goals. The role emphasizes proactive relationship-building, knowledge of banking products, and collaboration with branch teams to deliver an optimal client experience and accurate