Digital-First Relationship Banker

Usbank; Kansas City (MO); On-site; USD 42,000 - 51,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

401(k)

Job summary

U.S. Bank is seeking a Relationship Banker to cultivate client relationships across in-person, appointment, and digital channels. You will provide tailored guidance, greet clients, and process basic transactions while collaborating with branch teams to serve households and small businesses.

The role emphasizes a digital-first mindset, proactive outreach, and strong customer service skills. NMLS licensing applies; comprehensive benefits and competitive pay are offered.

Qualifications

• High school diploma or equivalent required.
• Experience in retail banking or related field preferred.
• Familiarity with digital banking products and self-service tools is a plus.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up.
• Engage with customers to assess needs and provide suitable banking solutions.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital banking options and self-service features.

Skills

Relationship building

Customer service

Digital banking

Communication

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to cultivate client relationships across in-person, appointment, and digital channels. You will provide tailored guidance, greet clients, and process basic transactions while collaborating with branch teams to serve households and small businesses.

The role emphasizes a digital-first mindset, proactive outreach, and strong customer service skills. NMLS licensing applies; comprehensive benefits and competitive pay are offered.