Digital-First Relationship Banker

U.S. Bank; Avon (CO); On-site; USD 30,000 - 37,000; Full time

Job summary

U.S. Bank seeks a Relationship Banker to foster strong client relationships across in-person, appointment, and virtual channels, guiding customers through banking options and digital services.

You will greet clients, process routine transactions, and collaborate with the branch team to serve customers and meet goals. The role emphasizes proactive outreach, needs discovery, and educating clients on digital products while maintaining accuracy and regulatory awareness.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to engage and communicate with clients effectively.
• Thorough knowledge of bank policies, procedures and support systems.

Responsibilities

• Engage customers across in-person, by appointment, and virtual channels with a digital-first mindset.
• Educate clients on deposit and loan products and services; recommend solutions based on goals.
• Open new consumer and business accounts; process service requests and credit applications.
• Leverage digital tools to optimize the client experience and ensure operational excellence.

Skills

Relationship building

Communication

Customer service

Digital products

Sales awareness

Problem solving

Interpersonal skills

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Relationship Banker to foster strong client relationships across in-person, appointment, and virtual channels, guiding customers through banking options and digital services.

You will greet clients, process routine transactions, and collaborate with the branch team to serve customers and meet goals. The role emphasizes proactive outreach, needs discovery, and educating clients on digital products while maintaining accuracy and regulatory awareness.