Digital-First Relationship Advisor

U.S. Bank; Fenton (MO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Paid parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to build trusted relationships with customers through in-person, appointment, and virtual channels. You will assess banking needs, educate clients on products, and recommend solutions, while opening new accounts and processing transactions with accuracy.

The role requires strong customer service skills, a digital-first mindset, and the ability to collaborate with branch teams to deliver an exceptional client experience.

Qualifications

• High school diploma or equivalent.
• Typically under four years of retail banking experience or equivalent training.
• Strong customer service and communication skills.

Responsibilities

• Build relationships with customers through in-person, appointment, or virtual channels.
• Provide best possible counsel focusing on a digital-first mindset.
• Educate clients on deposit and loan products and services and recommend solutions.
• Open new accounts and process basic transactions with accuracy.
• Collaborate with branch teammates and partners to serve clients.

Skills

Relationship building

Client engagement

Digital products

Customer service

Digital mindset

Needs-based recommendations

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build trusted relationships with customers through in-person, appointment, and virtual channels. You will assess banking needs, educate clients on products, and recommend solutions, while opening new accounts and processing transactions with accuracy.

The role requires strong customer service skills, a digital-first mindset, and the ability to collaborate with branch teams to deliver an exceptional client experience.