Digital-First Client Relationship Banker

Us Bank; Clarksville (TN); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare (medical)insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid vacation

Job summary

U.S. Bank is seeking a Client Relationship Consultant in Clarksville, TN. You will build trusted relationships with customers across in-person, appointment, and virtual channels, diagnosing banking needs and guiding clients to the right deposit and loan products.

You will educate clients on digital self-service tools, processes, and security practices. The role emphasizes a digital-first approach, proactive outreach, and collaboration with branch teams to serve personal and business clients.

Qualifications

• High school diploma or equivalent required.
• Typically 3–4 years of retail banking experience or equivalent training.
• Proven ability to build and foster relationships with clients through proactive outreach.

Responsibilities

• Builds relationships with clients via in-person, by appointment, and virtual channels.
• Educates clients on deposit and loan products and services.
• Opens new consumer and business accounts and processes credit applications.
• Delivers a consistent optimal client experience with digital tools and self-service options.

Skills

Relationship building

Communication skills

Customer service

Digital product knowledge

Interpersonal skills

Digital-first mindset

Financial services knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant in Clarksville, TN. You will build trusted relationships with customers across in-person, appointment, and virtual channels, diagnosing banking needs and guiding clients to the right deposit and loan products.

You will educate clients on digital self-service tools, processes, and security practices. The role emphasizes a digital-first approach, proactive outreach, and collaboration with branch teams to serve personal and business clients.