Digital-First Client Relationship Advisor

U.S. Bank; Troutdale (OR); On-site; USD 61,992,000 - 75,933,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Up to 11 paid holiday opportunities

Job summary

U.S. Bank is seeking a Client Relationship Consultant to build trusted relationships with customers across channels, guiding them through deposit and loan products while embracing a digital-first approach.

The role involves opening accounts, processing requests, and educating clients on digital tools to meet their financial needs. Candidates typically have 3–4 years in retail banking, a high school diploma or equivalent, and strong communication skills.

Qualifications

• High school diploma or equivalent.
• Typically has a minimum three to four years of job-related, retail banking experience.
• Bilingual English and Spanish or Vietnamese encouraged to apply.

Responsibilities

• Build relationships with clients through in-person, by-appointment, and virtual interactions.
• Educate clients on deposit and loan products and services and recommend suitable solutions.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service technologies and promote a digital-first mindset.

Skills

Relationship building

Customer service

Communication

Bilingual encouraged

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to build trusted relationships with customers across channels, guiding them through deposit and loan products while embracing a digital-first approach.

The role involves opening accounts, processing requests, and educating clients on digital tools to meet their financial needs. Candidates typically have 3–4 years in retail banking, a high school diploma or equivalent, and strong communication skills.