Relationship Banker - Digital-First Client Advisor

U.S. Bank; Hopkins (MN); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation

Up to 11 paid holidays

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers through multiple channels, offering financial guidance and a digital-first experience. You will open accounts, process requests, and educate clients on digital tools while collaborating with the branch team to deliver excellent service.

Requires a high school diploma and likely <4 years in retail banking; a strong focus on customer relationships and compliance with banking policies is expected. This role emphasizes proactive outreach and personalized financial solutions.

Qualifications

• High school diploma or equivalent is required.
• Typically less than four years of retail banking experience or an equivalent combination of experience and training.
• Proven ability to build and foster relationships with clients and provide banking advice.

Responsibilities

• Engage customers via in-person, by appointment, and virtual channels to provide counseling.
• Open consumer and business accounts and process service requests.
• Educate clients on digital products and self-service tools.
• Develop collaborative partnerships with branch team members to serve clients.
• Follow branch policies and ensure compliance with applicable regulations.

Skills

Relationship building

Customer service

Interpersonal skills

Digital banking

Communication with clients

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers through multiple channels, offering financial guidance and a digital-first experience. You will open accounts, process requests, and educate clients on digital tools while collaborating with the branch team to deliver excellent service.

Requires a high school diploma and likely <4 years in retail banking; a strong focus on customer relationships and compliance with banking policies is expected. This role emphasizes proactive outreach and personalized financial solutions.