Digital-First Relationship Banker & Client Advisor

Us Bank; Normal (IL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

Job summary

U.S. Bank seeks a Relationship Banker to engage customers across multiple channels, assess banking needs, and educate clients on digital self‑service tools. You will open accounts, process requests, and maintain strong client relationships.

The role emphasizes a digital‑first mindset, collaboration with branch teams, and adherence to banking policies. A high school diploma is required, with prior retail banking experience preferred.

Qualifications

• High school diploma or equivalent required.
• Typically has less than four years of retail banking experience or equivalent training.

Responsibilities

• Build and foster client relationships across multiple channels (in person, by appointment, virtually).
• Open new consumer and business accounts and process service requests.
• Educate clients on deposit/loan products and digital self‑service tools.
• Collaborate with branch team and partners to deliver an excellent client experience.

Skills

Relationship building

Customer service

Digital banking

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Relationship Banker to engage customers across multiple channels, assess banking needs, and educate clients on digital self‑service tools. You will open accounts, process requests, and maintain strong client relationships.

The role emphasizes a digital‑first mindset, collaboration with branch teams, and adherence to banking policies. A high school diploma is required, with prior retail banking experience preferred.