Digital-First Client Relationship Advisor

Us Bank; Berea (KY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

Sick leave

Parental leave

Adoption assistance

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in‑person, by appointment, and virtual channels, providing best-in-class counsel while promoting a digital-first experience.

You will assess clients' banking needs, open accounts, and process requests, working with branch teams to serve clients accurately and efficiently. The role requires strong communication, relationship-building skills, and knowledge of deposit/loan products, with emphasis on digital

Qualifications

• High school diploma or equivalent required.
• 3–4 years of retail banking experience or equivalent training preferred.
• Strong client relationship and communication skills with a digital-first mindset.

Responsibilities

• Builds and maintains client relationships through proactive outreach and follow up.
• Advise clients on banking needs and educate them on products and services.
• Open new consumer and business accounts and process service requests.

Skills

Client relationships

Communication with clients

Digital banking

Banking products knowledge

Relationship building

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in‑person, by appointment, and virtual channels, providing best-in-class counsel while promoting a digital-first experience.

You will assess clients' banking needs, open accounts, and process requests, working with branch teams to serve clients accurately and efficiently. The role requires strong communication, relationship-building skills, and knowledge of deposit/loan products, with emphasis on digital