Digital-First Banking Relationship Advisor

U.S. Bank; Fargo (ND); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance (basic & optional)

Disability coverage

Paid vacation & holidays

401(k) and employer retirement plan

Parental leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers through in-person, by appointment, and virtual channels. You will build strong client relationships, assess banking needs, and educate clients on products and services with a digital-first mindset.

The role involves proactive outreach, opening new accounts, processing service requests, and leveraging digital tools to serve clients with accuracy and excellence.

Qualifications

• High school diploma or equivalent is required.
• Experience in retail banking or related training is typical.

Responsibilities

• Builds relationships with clients across channels to provide financial guidance.
• Educates clients on deposit and loan products and services.
• Process basic transactions and open new accounts.
• Promotes digital products and self-service options to clients.

Skills

Relationship Building

Customer Service

Communication Skills

Digital Banking

Client Prospecting

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers through in-person, by appointment, and virtual channels. You will build strong client relationships, assess banking needs, and educate clients on products and services with a digital-first mindset.

The role involves proactive outreach, opening new accounts, processing service requests, and leveraging digital tools to serve clients with accuracy and excellence.