Digital-First Client Advisor – Relationship Banker

Usbank; Westmont (IL); On-site; USD 48,000 - 59,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Parental leave

Life insurance

Disability

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels.

The role emphasizes building strong client relationships, understanding banking needs, and guiding customers through deposit and loan products with a digital-first mindset. Responsibilities include opening accounts, processing requests, and educating clients on digital tools while upholding service standards and compliance.

Qualifications

• High school diploma or equivalent required.
• Typically less than four years of retail banking experience or equivalent training.

Responsibilities

• Builds and maintains relationships with clients through in-person, by-appointment, and digital channels.
• Educates clients on deposit and loan products and services and recommends suitable solutions.
• Open new consumer and business accounts and process service requests and credit applications.
• Promote digital self-service options and ensure accurate, efficient service delivery.

Skills

Relationship building

Communication

Customer service

Digital products

Digital channels

Needs assessment

Policy knowledge

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels.

The role emphasizes building strong client relationships, understanding banking needs, and guiding customers through deposit and loan products with a digital-first mindset. Responsibilities include opening accounts, processing requests, and educating clients on digital tools while upholding service standards and compliance.