Senior Relationship Banker — Digital-First Client Advisor

U.S. Bank; Mesa, Northern (AZ, KY); Hybrid; USD 37,000 - 45,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

Life insurance

Short-term disability

Paid vacation

Paid holidays

401(k)

Parental leave

Job summary

U.S. Bank is seeking a Relationship Banker to build trusted client relationships across in-person, appointment, and virtual channels. You will educate clients on deposit and loan products, promote digital self-service options, and open accounts while ensuring accurate processing and compliance.

Collaboration with the branch team is essential to deliver an exceptional client experience. The role emphasizes understanding customer needs, proactive follow-up, and adapting to a digital-first mindset

Qualifications

• Ability to build and foster relationships with clients through proactive outreach and follow up.
• Strong communication skills for engaging clients across channels.
• Thorough knowledge of retail banking products and services.
• Experience with digital banking products and self-service technologies.

Responsibilities

• Build relationships with clients via in-person, by appointment, and virtual channels.
• Educate clients on deposits, loans, and digital products to meet financial goals.
• Open new accounts, process service requests, and submit credit applications.
• Partner with branch team to deliver excellent, accurate client experiences.

Skills

Relationship building

Client engagement

Digital banking

Sales campaigns

Communication

Customer service

Education

High school diploma

Job description

U.S. Bank is seeking a Relationship Banker to build trusted client relationships across in-person, appointment, and virtual channels. You will educate clients on deposit and loan products, promote digital self-service options, and open accounts while ensuring accurate processing and compliance.

Collaboration with the branch team is essential to deliver an exceptional client experience. The role emphasizes understanding customer needs, proactive follow-up, and adapting to a digital-first mindset