Digital-First Relationship Banker | Client Advisor

U.S. Bank; Lino Lakes (MN); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Holiday pay

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, offering tailored advice and banking solutions. The role emphasizes a digital-first approach to meet clients’ needs and build lasting relationships.

You will open accounts, process basic transactions, educate clients on online and self-service tools, and partner with the branch team to deliver exceptional service while adhering to regulatory and company standards.

Qualifications

• High school diploma or equivalent.
• Typically <4 years of retail banking experience.
• NMLS registration may be required per SAFE Act.

Responsibilities

• Build relationships with customers across in-person, appointment, and virtual channels to provide guidance.
• Open new consumer and business accounts and process basic transactions.
• Educate clients on digital products and self-service technologies.
• Collaborate with branch team to serve clients and meet banking needs.
• Ensure compliance with bank policies and security requirements.

Skills

Relationship building

Customer service

Communication skills

Digital banking experience

Proactive outreach

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, offering tailored advice and banking solutions. The role emphasizes a digital-first approach to meet clients’ needs and build lasting relationships.

You will open accounts, process basic transactions, educate clients on online and self-service tools, and partner with the branch team to deliver exceptional service while adhering to regulatory and company standards.