Digital-First Branch Leader

Citizens; Providence (RI); On-site; USD 81,000 - 111,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement benefits

Maternity/paternity leave

Flexible work arrangements

Education reimbursement

Wellness programs

Job summary

Citizens Bank in Providence, RI seeks an experienced Branch Manager to lead a high-performing team, drive sales growth, and deliver world-class customer experiences. You will set strategy, coach colleagues, and ensure operational integrity in a busy retail banking environment.

As a visible brand ambassador, you will engage the local community, build partnerships, and coach staff to exceed targets while maintaining compliance with SAFE Act requirements.

Qualifications

• High School diploma or equivalent required.
• Leadership experience with coaching to drive sales excellence.
• 4 years sales management experience in Retail or Branch Banking.

Responsibilities

• Lead branch performance, sales growth, and customer experience.
• Coach and develop team to meet individual and branch goals.
• Ensure compliance with SAFE Act and related regulatory requirements.

Skills

Leadership

Coaching

Sales management

Customer service

Education

High school diploma or equivalent

Bachelor’s degree preferred

Associate’s degree preferred

Job description

Citizens Bank in Providence, RI seeks an experienced Branch Manager to lead a high-performing team, drive sales growth, and deliver world-class customer experiences. You will set strategy, coach colleagues, and ensure operational integrity in a busy retail banking environment.

As a visible brand ambassador, you will engage the local community, build partnerships, and coach staff to exceed targets while maintaining compliance with SAFE Act requirements.