Digital-First Banking Relationship Consultant

U.S. Bank; Payson (UT); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to build and deepen relationships with customers across in-person, by appointment, and virtual channels. You will assess needs, educate on deposit and loan products, and guide customers toward digital-first solutions while maintaining strong service standards.

The role requires NMLS registration, basic banking knowledge, and a proven customer service track record. You’ll work with branch teammates to deliver accurate, compliant service.

Qualifications

• Basic Qualifications: High school diploma or equivalent; typically 3–4 years of retail banking experience or equivalent training.
• Preferred Skills/Experience: proven ability to build relationships, effective communication, knowledge of bank policies, customer service and interpersonal skills, experience with digital banking products.

Responsibilities

• Build relationships with clients via multiple channels and provide suitable financial guidance.
• Open new consumer and business accounts; process service requests and credit applications.
• Educate clients on digital products and self-service options to meet financial needs.
• Collaborate with branch team to deliver excellent customer experience and operational accuracy.

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to build and deepen relationships with customers across in-person, by appointment, and virtual channels. You will assess needs, educate on deposit and loan products, and guide customers toward digital-first solutions while maintaining strong service standards.

The role requires NMLS registration, basic banking knowledge, and a proven customer service track record. You’ll work with branch teammates to deliver accurate, compliant service.