Digital-First Banking Relationship Consultant

U.S. Bank; Maywood (IL); On-site; USD 37,000 - 45,000; Full time

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, providing proactive financial guidance and education on digital tools.

You will assess needs, open accounts, and guide clients toward suitable loan and deposit solutions while maintaining compliance. The role emphasizes delivering an excellent client experience, collaborating with branch teams, and leveraging digital services to meet financial goals.

Qualifications

• High school diploma or equivalent required.
• Experience in retail banking or equivalent training preferred.
• Strong customer service and interpersonal skills.

Responsibilities

• Build and foster client relationships across in-person, appointment, and virtual channels.
• Open new consumer and business accounts and process basic transactions.
• Educate clients on digital products and self-service banking options.

Skills

Relationship building

Client advisory

Digital banking

Cross-channel service

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, providing proactive financial guidance and education on digital tools.

You will assess needs, open accounts, and guide clients toward suitable loan and deposit solutions while maintaining compliance. The role emphasizes delivering an excellent client experience, collaborating with branch teams, and leveraging digital services to meet financial goals.