Digital-First Banking Relationship Advisor

Us Bank; Kansas City (MO); Hybrid; USD 40,000 - 65,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement plan

Paid vacation (2 to 5 weeks)

Job summary

U.S. Bank is seeking a Client Relationship Consultant in Kansas City to build and maintain relationships digitally and in-person with clients. The role involves understanding banking needs, providing solutions, and ensuring a top-notch client experience.

Ideal applicants should possess a high school diploma and have 3–4 years of related experience in retail banking. Strong communication skills and the ability to engage clients with digital products are essential. A comprehensive benefits package includes health care, paid vacation, and retirement plans.

Qualifications

• 3-4 years of job-related retail banking experience or a combination of experience and training.
• Ability to identify customer needs with a digital-first mindset.
• Experience with digital products and self-service technologies.

Responsibilities

• Build relationships with customers via in-person and virtual channels.
• Maintain knowledge of consumer and business banking products.
• Open new consumer and business accounts.

Skills

Proven ability to build relationships

Effective client engagement

Knowledge of bank policies

Strong customer service

Basic proficiency in digital products

Education

High school diploma or equivalent

Tools

Banking software

Job description

U.S. Bank is seeking a Client Relationship Consultant in Kansas City to build and maintain relationships digitally and in-person with clients. The role involves understanding banking needs, providing solutions, and ensuring a top-notch client experience.

Ideal applicants should possess a high school diploma and have 3–4 years of related experience in retail banking. Strong communication skills and the ability to engage clients with digital products are essential. A comprehensive benefits package includes health care, paid vacation, and retirement plans.