Digital-First Banking Relationship Consultant

Us Bank; Naperville (IL); On-site; USD 37,195 - 45,460; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation and holidays

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, building lasting relationships while guiding them to banking solutions.

You will open consumer and business accounts, educate on digital products, and collaborate with branch teams to ensure a superior client experience. Key requirements include a high school diploma and several years of retail banking experience, with strong communication and customer service skills.

Qualifications

• High school diploma or equivalent.
• Typically four to five years of retail banking experience.
• Experience in building and fostering client relationships.

Responsibilities

• Engage clients across in-person, by appointment, and virtual channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service tools.
• Collaborate with branch teams to serve clients with excellence.

Skills

Relationship building

Communication skills

Banking product knowledge

Digital banking

Customer service

Education

High school diploma

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, building lasting relationships while guiding them to banking solutions.

You will open consumer and business accounts, educate on digital products, and collaborate with branch teams to ensure a superior client experience. Key requirements include a high school diploma and several years of retail banking experience, with strong communication and customer service skills.