Banking Relationship Advisor: Digital-First Client Care

Us Bank; Sappington (MO); On-site; USD 28,929 - 34,440; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is hiring for Client Relationship Consultants to engage customers in person, by appointment, and virtually, delivering trusted financial guidance.

The role emphasizes proactive outreach, an understanding of consumer and business banking products, and a digital-first client experience across branch networks in Missouri. National licensing and background checks apply, with opportunities to grow within a collaborative team.

Qualifications

• High school diploma or equivalent.
• Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training.
• Experience with digital banking products and self-service technologies is preferred.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up across channels.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service options to meet financial needs.
• Maintains knowledge of banking products and services and delivers accurate client guidance.

Skills

Proven ability to build relationships

Effective client communication

Digital products knowledge

Customer service skills

Cross-channel engagement

Needs assessment

Financial services experience

Education

High school diploma or equivalent

Tools

Banking systems

Job description

U.S. Bank is hiring for Client Relationship Consultants to engage customers in person, by appointment, and virtually, delivering trusted financial guidance.

The role emphasizes proactive outreach, an understanding of consumer and business banking products, and a digital-first client experience across branch networks in Missouri. National licensing and background checks apply, with opportunities to grow within a collaborative team.