Digital-First Banking Client Advisor

Us Bank; Sedalia (MO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

Holiday pay

Life insurance

Job summary

U.S. Bank is hiring a Client Relationship Consultant in a role that focuses on building strong client relationships across in-person and digital channels. You will assess banking needs, educate clients on products, and support a digital-first experience to help customers reach their financial goals.

The position emphasizes proactive outreach, compliance with bank policies, and collaboration with branch teams to deliver exceptional service and accurate processing of requests.

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds relationships with clients through multiple channels and digital tools.
• Opens new consumer accounts and processes service requests.
• Educates clients on digital products and self-service options.
• Maintains knowledge of banking products and policies.
• Collaborates with branch team to serve clients with accuracy.

Skills

Relationship building

Customer engagement

Bank policies

Customer service

Digital products

Digital-first mindset

Needs assessment

Financial services

Education

High school diploma or equivalent

Job description

U.S. Bank is hiring a Client Relationship Consultant in a role that focuses on building strong client relationships across in-person and digital channels. You will assess banking needs, educate clients on products, and support a digital-first experience to help customers reach their financial goals.

The position emphasizes proactive outreach, compliance with bank policies, and collaboration with branch teams to deliver exceptional service and accurate processing of requests.