Digital-First Banking Relationship Advisor

U.S. Bank; Branson (MO); On-site; USD 57,308,000 - 63,039,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Paid holidays

Job summary

U.S. Bank seeks a Relationship Banker to engage customers across channels, assess banking needs, and educate clients on deposit and loan products. The role emphasizes a digital-first approach, proactive outreach, and strong customer service to build lasting client relationships.

Responsibilities include opening accounts, processing requests, and collaborating with branch teammates to deliver exceptional service. NMLS registration is required and background checks will be performed.

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of retail banking experience or equivalent training.
• NMLS registration is required and background/credit checks apply.

Responsibilities

• Open new consumer and business accounts and complete service requests.
• Provide an optimal client experience through in-person, appointment, or virtual interactions.
• Educate clients on digital products and self-service options.
• Develop partnerships with branch teammates to serve clients effectively.
• Identify customer needs and make appropriate product recommendations.

Skills

Relationship building

Communication skills

Policy knowledge

Customer service

Digital products

Digital-first mindset

Recommendation skills

Financial services

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Relationship Banker to engage customers across channels, assess banking needs, and educate clients on deposit and loan products. The role emphasizes a digital-first approach, proactive outreach, and strong customer service to build lasting client relationships.

Responsibilities include opening accounts, processing requests, and collaborating with branch teammates to deliver exceptional service. NMLS registration is required and background checks will be performed.