Digital-First Banking Relationship Advisor

U.S. Bank; Chino (CA); On-site; USD 30,000 - 36,000; Full time

Job summary

U.S. Bank is seeking a Relationship Banker to build trusted client relationships by meeting face to face, assessing banking needs, and guiding customers to deposit and loan products. You will open accounts, originate loans, and educate clients on digital services.

This on-site role requires strong communication, basic knowledge of consumer and business banking offerings, and a commitment to delivering an excellent in-branch experience.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank and branch policies, procedures and support systems.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs by engaging with clients.
• Maintains knowledge of consumer and business banking products and services including digital products.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Opens new consumer and business accounts and submits credit applications.
• Educates clients on digital products and self-service technologies.

Skills

Relationship building

Client engagement

Effective communication

Digital product awareness

Customer service

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build trusted client relationships by meeting face to face, assessing banking needs, and guiding customers to deposit and loan products. You will open accounts, originate loans, and educate clients on digital services.

This on-site role requires strong communication, basic knowledge of consumer and business banking offerings, and a commitment to delivering an excellent in-branch experience.