Digital-First Client Advisor

Us Bank; Omaha (NE); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Healthcare (Medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k) retirement plan

Paid vacation (2–5 weeks)

Paid holidays (up to 11)

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across multiple channels, educating them on deposit and loan products while leveraging a digital-first approach.

You will identify financial needs, open accounts, and process requests with accuracy, collaborating with branch teams to deliver an exceptional client experience. The role emphasizes proactive outreach, strong relationship skills, and knowledge of retail banking products, with opportunities to participate in

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of job-related retail banking experience.
• Strong ability to build and foster relationships with clients.
• Experience with sales campaigns/promotions and digital banking products.

Responsibilities

• Builds relationships with clients across in-person, appointment, and digital channels.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital banking options and self-service tools.
• Proactively engages clients to understand needs and provide appropriate solutions.
• Collaborates with branch team to serve clients with accuracy and efficiency.
• Supports sales campaigns and promotional activities.

Skills

Relationship building

Client communication

Sales campaigns

Digital banking knowledge

Retail banking

Education

High school diploma or equivalent

Tools

Core banking platforms

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across multiple channels, educating them on deposit and loan products while leveraging a digital-first approach.

You will identify financial needs, open accounts, and process requests with accuracy, collaborating with branch teams to deliver an exceptional client experience. The role emphasizes proactive outreach, strong relationship skills, and knowledge of retail banking products, with opportunities to participate in