Digital Experience Leader for Member Banking

University of Hawaii Federal Credit Union; Honolulu (HI); Presencial; USD 110 000 - 150 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Insurance

401(k) Retirement Plan with Employer-M

Paid time off

Flexible Spending Accounts

Resumo da oferta

The University of Hawaii Federal Credit Union seeks a Digital Experience Manager to lead UHFCU’s digital member experience, guiding strategy for online and mobile banking, digital payments, and authentication to improve adoption and satisfaction.

This hands-on leadership role manages the DEX team, budget, vendors, and risk, collaborating across departments to deliver secure, user-friendly digital services for UHFCU members in Hawaii.

Qualificações

• Education and regulatory knowledge as described in the job posting.

Responsabilidades

• Oversee daily operations and strategic planning for the Digital Experience department.

Conhecimentos

Leadership

Communication

Coaching

Interpersonal skills

Strategic thinking

Business judgment

Analytical thinking

Problem solving

Project management

Organizational skills

Data analysis

Troubleshooting

Prioritization

Independent work

Attention to detail

Member service

Formação académica

Bachelor's degree in business, Marketing, IT, Finance, or related field

High school diploma or GED

Ferramentas

Microsoft Office Suite

Digital analytics tools

Online banking systems

Descrição da oferta de emprego

The University of Hawaii Federal Credit Union seeks a Digital Experience Manager to lead UHFCU’s digital member experience, guiding strategy for online and mobile banking, digital payments, and authentication to improve adoption and satisfaction.

This hands-on leadership role manages the DEX team, budget, vendors, and risk, collaborating across departments to deliver secure, user-friendly digital services for UHFCU members in Hawaii.