Senior Digital Banking Product Manager

Harvard University; Cambridge (MA); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Parental leave

Commuter benefits

Tuition assistance

Job summary

Harvard University Federal Credit Union (HUFCU) is seeking a Digital Banking Manager to shape, deliver, and optimize digital experiences across channels. Working with the VP of Digital Banking, you will blend strategy with hands-on execution to create member-focused products and drive adoption.

You will lead product strategy, roadmap, and backlog, translate strategy into user stories, and manage data-driven improvements while ensuring regulatory and security compliance.

Qualifications

• Bachelor’s degree in business, information systems, UX/Product Design, or related field.
• 3–7 years in product management, digital experience, or related roles.
• Experience delivering digital features in financial services, banking, or fintech is highly preferred.

Responsibilities

• Develop and maintain a product roadmap aligned with objectives and member expectations.
• Lead digital member journeys across devices for seamless experiences.
• Translate strategy into user stories, acceptance criteria, and functional requirements.
• Track KPIs such as adoption, usage, and satisfaction and drive improvements.
• Manage relationships with digital platforms, fintech partners, and vendors.
• Lead cross‑functional initiatives and advise frontline teams on features and processes.

Skills

Product Strategy

Roadmap

Backlog Management

Data Analysis

Stakeholder Mgmt

Team Leadership

Agile

Education

Bachelor’s degree

Tools

Analytics tools

Job description

Harvard University Federal Credit Union (HUFCU) is seeking a Digital Banking Manager to shape, deliver, and optimize digital experiences across channels. Working with the VP of Digital Banking, you will blend strategy with hands-on execution to create member-focused products and drive adoption.

You will lead product strategy, roadmap, and backlog, translate strategy into user stories, and manage data-driven improvements while ensuring regulatory and security compliance.