Digital Engagement Manager — AI-Driven, Omnichannel Growth

Adelphi Group; Summit (NJ); On-site; USD 95,000 - 115,000; Full time

Job summary

Propeller, a leading healthcare marketing agency headquartered in Summit, NJ, seeks a Manager, Digital Engagement to plan, execute, and monitor digital experiences across channels. The role covers campaign setup, QA, reporting, and day-to-day coordination to ensure work is accurate, on time, and aligned with client and team expectations.

You will work with Strategy, Creative and Account teams, use AI-enabled tools to improve activation and efficiency, and contribute to ongoing process

Qualifications

• 2-4 years of experience in digital engagement, digital strategy, or digital operations within an agency or regulated industry environment.
• Strong attention to detail and comfort working with complex specs and channel requirements.
• Curiosity about digital channels, emerging platforms, and AI-enabled tools — and a desire to experiment thoughtfully.
• Ability to follow structured processes while raising questions and risks when something looks off.
• Clear, proactive communication with teammates and a collaborative, solution-oriented mindset.

Responsibilities

• Implement brand strategies and digital best practices across email, display, web, and social.
• Collaborate with Strategy, Creative and Account teams to oversee innovative digital executions.
• Use AI tools to improve activation accuracy and efficiency.
• Collaborate with Experience Strategy team to analyze performance and provide optimization recommendations.
• Build and foster relationships with third-party publishers, media teams, and clients including packaging and handoffs of content.
• Lead and/or participate in client communications inclusive of tactical/vendor status calls, presentations, and digital media planning.
• Assist in submission preparation, working closely with account and project management team members.
• Improve and document processes leveraging AI-tools to improve efficiency, quality, and scale.

Job description

Propeller, a leading healthcare marketing agency headquartered in Summit, NJ, seeks a Manager, Digital Engagement to plan, execute, and monitor digital experiences across channels. The role covers campaign setup, QA, reporting, and day-to-day coordination to ensure work is accurate, on time, and aligned with client and team expectations.

You will work with Strategy, Creative and Account teams, use AI-enabled tools to improve activation and efficiency, and contribute to ongoing process