Digital Concierge Banker

Capital One National Association; Gaithersburg (MD); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Paid Time Off

Education Assistance

401(k) matching

Paid Parental Leave

Mental Health support

Back-up Child/Elder Care

And more

Job summary

Capital One in Gaithersburg, MD is hiring a Full Time Branch Ambassador for Montgomery County. You’ll be the face of hospitality, guiding customers and supporting digital banking tools in a fast-paced environment.

You’ll handle cash with precision, educate clients on mobile banking, and tailor solutions to personal and business goals while maintaining a welcoming atmosphere. The role includes benefits, a flexible schedule, and growth opportunities within Capital One.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• Experience in retail, sales, or customer service is beneficial.
• Proficiency with basic digital tools and willingness to learn new technology.

Responsibilities

• Execute high-volume cash transactions with accuracy and adhere to security/audit standards.
• Educate clients on mobile banking, remote deposit, and contactless payments.
• Identify client needs and connect them with appropriate digital tools or banking solutions.
• Greet customers and maintain a welcoming, service-focused environment.

Skills

Hospitality

Tech fluency

Customer service

Cash handling

Communication

Problem solving

Education

High school diploma or equivalent

Tools

G-Suite

Job description

Capital One in Gaithersburg, MD is hiring a Full Time Branch Ambassador for Montgomery County. You’ll be the face of hospitality, guiding customers and supporting digital banking tools in a fast-paced environment.

You’ll handle cash with precision, educate clients on mobile banking, and tailor solutions to personal and business goals while maintaining a welcoming atmosphere. The role includes benefits, a flexible schedule, and growth opportunities within Capital One.