Digital Car Sales Concierge - Virtual Appointments

Schumacher Auto Group Inc; West Palm Beach (FL); On-site; USD 45,000 - 70,000; Full time

Job summary

Schumacher Auto Group Inc. in West Palm Beach is seeking a Digital Sales Consultant to handle online inquiries and guide customers through the vehicle purchase process.

You will research vehicles, present options, and coordinate with finance for pricing and delivery, while delivering a modern, text- and video-enabled showroom experience. The role requires tech-savvy, results-driven professionals with strong communication skills who can manage multiple channels, maintain accurate CRM records, and

Qualifications

• Experience in automotive sales or digital retail preferred.
• Excellent written and verbal communication skills.
• Proficient with CRM software and online chat tools.

Responsibilities

• Respond to online leads via phone, email, text, and chat.
• Schedule virtual or showroom appointments and demos.
• Present vehicle options and finalize pricing and delivery.
• Maintain CRM records with activity notes and follow-ups.

Skills

CRM software proficiency

Email and chat tools

Digital retail / online sales

Strong communication

Education

High school diploma or equivalent

Bachelor's degree in Business/Marketing or related field (preferred)

Tools

CRM systems

DMS

CDK

Online marketing platforms

Job description

Schumacher Auto Group Inc. in West Palm Beach is seeking a Digital Sales Consultant to handle online inquiries and guide customers through the vehicle purchase process.

You will research vehicles, present options, and coordinate with finance for pricing and delivery, while delivering a modern, text- and video-enabled showroom experience. The role requires tech-savvy, results-driven professionals with strong communication skills who can manage multiple channels, maintain accurate CRM records, and