Digital Call Center Sales Rep — Inbound Upsell, $18/hr+

Spectrum; Fort Mill (SC); Hybrid; USD 42,000 - 70,000; Full time

Benefits offered by this job

Free Spectrum services

Discounted Spectrum services

Incentives for top performers

Job summary

Spectrum in Fort Mill, SC seeks a Call Center Sales Digital Representative to handle inbound sales contacts via calls, chats and emails, acquiring new customers and upselling products and services. The role focuses on meeting sales goals while delivering exceptional service to keep customers connected.

Ideal candidates have strong English communication, proven sales techniques, and familiarity with cable TV, internet and phone offerings, plus comfort with billing software and computer systems.

Qualifications

• High school diploma or equivalent.
• Ability to read, write, speak and understand English.
• Proven sales techniques with consistent achievement of sales goals.
• Knowledge of cable communication products and services (TV, internet, telephone).
• Proficiency with computers and billing software.
• Strong prioritization and organizational skills.

Responsibilities

• Handle inbound sales contacts via calls, chats and emails.
• Acquire new customers and upsell products and services.
• Drive sales growth and contribute to customer satisfaction.
• Meet call handling metrics and performance targets.

Skills

English proficiency

Sales techniques

Cable products knowledge

Billing software

Prioritization & organization

Education

High school diploma or equivalent

Tools

Billing software

CRM software

Job description

Spectrum in Fort Mill, SC seeks a Call Center Sales Digital Representative to handle inbound sales contacts via calls, chats and emails, acquiring new customers and upselling products and services. The role focuses on meeting sales goals while delivering exceptional service to keep customers connected.

Ideal candidates have strong English communication, proven sales techniques, and familiarity with cable TV, internet and phone offerings, plus comfort with billing software and computer systems.