Call Center Sales Digital Representative

Charter Communications; West Columbia (SC); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Free and discounted Spectrum services

Comprehensive pay and benefits package

Job summary

Charter Communications is seeking a Call Center Sales Digital Representative in West Columbia, SC, offering competitive pay starting at $18/hour and the potential for annual earnings over $70,000. In this role, you will manage inbound sales contacts, acquire new customers, and drive sales growth.

Successful candidates will have a high school diploma, proven sales experience, and the ability to work in a fast-paced environment. Join Spectrum to build a rewarding career with benefits and incentives.

Qualifications

• Ability to read, write, speak and understand English.
• Proven sales techniques with consistent achievement of sales goals.
• Knowledge of cable communication products and services.

Responsibilities

• Handle inbound sales contacts via calls, chats, and emails.
• Acquire new customers and upsell products and services.
• Achieve and surpass weekly and monthly sales goals.

Skills

Sales techniques

Communication skills

Organizational skills

Knowledge of cable products

Computer proficiency

Education

High school diploma or equivalent

Tools

Billing software

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

Are you passionate about turning potential into performance? As a Call Center Sales Digital Representative, you'll leverage your skills to handle inbound sales contacts via calls, chats and emails. You'll acquire new customers and upsell additional products and services to our existing clients. Your expertise will drive sales growth, contribute to our success and enhance customer satisfaction.

What Our Call Center Sales Digital Representatives Enjoy Most About the Role

• Achieving and surpassing weekly and monthly sales goals, utilizing effective selling techniques.
• Mastering order processing and understanding all products and services, while staying informed about competitors to effectively promote and compare offerings.
• Supporting and enhancing customer satisfaction with professionalism and courtesy, keeping people connected to what matters most.
• Promptly and efficiently managing inbound sales contacts, ensuring all call handling metrics are met.
• Driving sales potential by consistently applying effective selling strategies and techniques.

Working Conditions

• Work in an office environment with variable hours that may include weekends, holidays, and split days off.

Required Qualifications

Education

• High school diploma or equivalent

Skills & Abilities

• Ability to read, write, speak and understand English
• Proven sales techniques with consistent achievement of sales goals
• Knowledge of cable communication products and services (TV, internet, telephone)
• Proficiency with computers and billing software
• Strong prioritization and organizational skills

Preferred Qualifications

• 2+ years call center sales experience.

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.