Inbound Call Center Sales Pro: Chats & Email

Charter Communications; Fort Mill (SC); On-site; USD 51,577,000 - 99,187,000; Full time

Benefits offered by this job

Free Spectrum services

Incentive-based pay

Career advancement opportunities

Job summary

Charter Communications seeks a Call Center Sales Digital Representative to handle inbound contacts via calls, chats, and emails. You will acquire new customers and upsell Spectrum products and services, driving growth and customer satisfaction.

Join a results-driven team with competitive pay starting at $18/hour plus incentives, and access to Spectrum services. Weekend, holiday, and variable hours may apply in a office environment.

Qualifications

• High school diploma or equivalent.
• Fluent reading/writing/speaking English.
• Proven sales techniques with track record of meeting goals.
• Knowledge of cable products and services (TV, internet, phone).
• Proficiency with computers and billing software.

Responsibilities

• Handle inbound sales contacts via calls, chats, and emails.
• Acquire new customers and upsell products and services.
• Process orders and stay informed about product offerings.
• Meet call handling and sales metrics with professionalism.
• Drive sales growth while maintaining high customer satisfaction.

Skills

Sales skills

Product knowledge

Computer literacy

Organizational skills

Communication skills

Education

High school diploma or equivalent

Tools

Billing software

CRM systems

Job description

Charter Communications seeks a Call Center Sales Digital Representative to handle inbound contacts via calls, chats, and emails. You will acquire new customers and upsell Spectrum products and services, driving growth and customer satisfaction.

Join a results-driven team with competitive pay starting at $18/hour plus incentives, and access to Spectrum services. Weekend, holiday, and variable hours may apply in a office environment.