Digital Banking Systems & QA Specialist

Texell Credit Union; Temple (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

Vacation

Sick leave

Job summary

Texell Credit Union in Temple, TX is seeking a Digital Systems Specialist to maintain and upgrade our online banking platforms. You will support mobile deposit, bill pay, e-statements, digital account opening, member chat, and rewards, ensuring smooth daily operations for staff and members.

Join a team focused on fintech innovation and cross-department collaboration. You’ll test software, troubleshoot issues, and streamline workflows to improve experiences across the credit union.

Qualifications

• Strong problem-solving skills with focus on improving processes and systems.
• Interest in digital products, especially fintech.
• Excellent attention to detail and strong analytical thinking.
• Collaborative team player in a fast-paced environment.

Responsibilities

• Quality Analysis & Testing: QA testing for new product implementations and software upgrades, document findings and track issues to resolution.
• Daily Tech Support: Provide day-to-day systems support for staff and members across digital platforms.
• Process Improvement: Identify issue trends to streamline workflows and remove bottlenecks.
• Monitoring & Reporting: Track monthly system activities and data to address anomalies.
• Cross-Functional Collaboration: Work with multiple departments to align with strategic objectives.

Tools

MS Office Suite

Word

Excel

Job description

Texell Credit Union in Temple, TX is seeking a Digital Systems Specialist to maintain and upgrade our online banking platforms. You will support mobile deposit, bill pay, e-statements, digital account opening, member chat, and rewards, ensuring smooth daily operations for staff and members.

Join a team focused on fintech innovation and cross-department collaboration. You’ll test software, troubleshoot issues, and streamline workflows to improve experiences across the credit union.