Digital Systems Specialist

Texell Credit Union; Temple (TX); In loco; USD 60.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

401K

Vacation

Sick leave

Descrizione del lavoro

Texell Credit Union in Temple, TX is seeking a Digital Systems Specialist to maintain and upgrade our online banking platforms. You will support mobile deposit, bill pay, e-statements, digital account opening, member chat, and rewards, ensuring smooth daily operations for staff and members.

Join a team focused on fintech innovation and cross-department collaboration. You’ll test software, troubleshoot issues, and streamline workflows to improve experiences across the credit union.

Competenze

• Strong problem-solving skills with focus on improving processes and systems.
• Interest in digital products, especially fintech.
• Excellent attention to detail and strong analytical thinking.
• Collaborative team player in a fast-paced environment.

Mansioni

• Quality Analysis & Testing: QA testing for new product implementations and software upgrades, document findings and track issues to resolution.
• Daily Tech Support: Provide day-to-day systems support for staff and members across digital platforms.
• Process Improvement: Identify issue trends to streamline workflows and remove bottlenecks.
• Monitoring & Reporting: Track monthly system activities and data to address anomalies.
• Cross-Functional Collaboration: Work with multiple departments to align with strategic objectives.

Strumenti

MS Office Suite

Word

Excel

Descrizione del lavoro

Job Details: Job Location: Temple Headquarters - Temple, TX 76502, Position Type: Full Time, Job Category: Marketing, Top Central Texas Credit Union is seeking a Digital Systems Specialist!This is your chance to join a team that has been voted one of the Best Credit Unions to work for in the nation by American Banker!

We are seeking a detail-orientedDigital Systems Specialist to support the daily maintenance, implementation, and upgrade of our online banking systems. In this role, you will ensure our digital banking suite—including Mobile Deposit, Bill Pay, e-Statements, Digital Account Opening, Member Chat, and Bonus Rewards—runs seamlessly. You will work cross-functionally across the Credit Union to test new software, troubleshoot issues, and streamline workflows, directly improving both member and staff experiences.

Key Responsibilities

• Quality Analysis & Testing: Perform QA testing for new product implementations and software upgrades; document findings and track issues through to resolution.
• Daily Tech Support: Provide day-to-day systems support for credit union staff and members across multiple digital platforms.
• Process Improvement: Identify issue trends to streamline workflows, align efficiencies, and remove operational bottlenecks.
• Monitoring & Reporting: Track monthly system activities and data to quickly identify and address anomalies.
• Cross-Functional Collaboration: Participate in cross-departmental teams, contributing creative solutions that align with the credit union's strategic objectives.

What We’re Looking For

• Problem Solvers: A passion for improving processes and systems through rigorous research and quality control.
• Technical Affinity: An interest in digital products, mobile applications, and emerging financial technology.
• Analytical Thinkers: Exceptional attention to detail combined with strong critical thinking skills.
• Adaptable Team Players: A collaborative spirit who thrives in a fast-paced, dynamic environment.
• Technical Skills: Proficiency in the MS Office Suite, particularly Word and Excel.

What we want you to know:

• Texell values our employees, our members, and our community.
• This is an exceptional opportunity to grow your fintech knowledge and provide backend office support for our staff and members.
• Texell offers an excellent benefits package, including health, dental, vision, 401K, vacation, and sick leave.
• Vacation and sick leave accruals begin on your first day, and, if not used within the year, will rollover to the next!

Qualifications: